Your long-term growth
partner

Supporting businesses for over 25 years with
transparent BPO solutions.

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Our Services

Admin Suite

Streamline daily operations with remote assistants, professional phone answering, and accurate bookkeeping support to improve efficiency and organisation.
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Remote Assistant

Starting at
£400 / mo

Phone Answering

Starting at
£800 / mo

Bookkeeping

Starting at
£500 / mo

HR Suite

Streamline your hiring and workforce management with efficient sourcing, staffing, and HR support tailored to your organisation’s growth.
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Sourcing

Starting at
8% annual salary

Contract Staffing

Starting at
5% + CTC

Customer Experience Suite

Deliver exceptional customer interactions with dedicated support across calls, chats, and emails - ensuring consistency, speed, and satisfaction at every touchpoint.
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Call Centre

Starting at
£800 / mo

Chat & Email Support

Starting at
£500 / mo

Web / App Management

Starting at
£700 / mo

CX Analytics

Starting at
£1100 / mo

Technology Suite

Build, scale, and optimise your digital infrastructure with expert-led solutions in development, data processing, and IT management.
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Digital & AI Journey Consultation

Starting at
£5000 fixed fee

Digitisation & Data Processing

Starting at
£5 / hour

Remote IT Infrastructure Management

Starting at
£6 / hour

Offshore Development Centre

Starting at
10% + cost

Bespoke Services

Tailored operational support designed around your business needs - combining virtual assistance, customer handling, and financial processes into one seamless workflow.
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Our Clients

Why Choose Us?

Learn More

Global &
Local Networks

1000+ Staff, 16 Cities, 3 Countries - India, the UK, and the US

Credibility

24 years of experience with ISO 9001 and ISO 27001 certifications.

Technology & AI

In-house technology tools support our operations, allowing for data security and customisability.

Optimising with AI by automating secretarial tasks and analytics, while maintaining a human-first approach.

Transparency

We know offshore operations can be hard to trust, which is why we ensure complete visibility of any offshore teams, regular reporting of key data, and knowledge of any subcontractors if applicable.

Diverse Supplier

WEConnect certified woman-owned business with majority female leadership.

Global &Local Networks

1000+ staff across 16 cities and operations in India, the UK, and the US.

Credibility

24 years of experience ISO 9001 and ISO 27001 certified

Technology & AI

In-house technology tools support our operations, allowing for data security and customisability.

Optimising with AI by automating secretarial tasks and analytics, while maintaining ahuman-first approach.

Transparency

We know offshore operations can be hard to trust, which is why we ensure complete visibility of any offshore teams, regular reporting of key data, and knowledge of any subcontractors if applicable.

Diverse Supplier

WEConnect certified woman-owned business with majority female leadership.

Awards & Recognitions

Service Quality

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Emerging BPO of the Year 2024
Rise to the Challenge Award
Strategic Supplier
ASP Supplier
Best Outsourced Customer Service Team 2024
ASP Supplier
ASP Supplier
ASP Supplier

Innovation & Impact

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Most Innovative Company of the Year
Exceptional Women of Excellence
Entrepreneurial Winning Women 2025
Best Women Entrepreneur Partner National Award
Samarpanam Award
Entrepreneurship Award
Entrepreneurship Award
Entrepreneurship Award

Testimonials

"Thoroughly impressed with the level of professionalism, dedication, and quality of service."

Chitra K.
COO, Pikmykid

"Thank you for the quality of services provided. Sincerely appreciate your efficient and graciouscustomer services, accountability and the way you conduct business as a whole. Keep up thegood work."

Chitra K.
COO, Pikmykid

"Thoroughly impressed with the level of professionalism, dedication, and quality of service."

Chitra K.
COO, Pikmykid

"Thoroughly impressed with the level of professionalism, dedication, and quality of service."

Chitra K.
COO, Pikmykid

What Our Clients
Say

"From the beginning, I have been thoroughly impressed with the level of professionalism, dedication, and quality of service you have provided. Working with your team has been a pleasure, and I look forward to future collaborations."

Chitra K

COO

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"Thank you for the quality of services provided. Sincerely appreciate your efficient and gracious customer services, accountability and the way you conduct business as a whole. Keep up the good work."

Ramana Reddy KV

Real Estate Strategy & Operations, IBM

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"I would like to extend our gratitude and thanks for an amazing job done during the 'Kids Day at Workplace.' I can't even imagine what goes into the planning of such an event, but I know one thing - your team made it look so easy. Attention to detail is what you specialise in and I don't think it goes unnoticed."

Nagaraj Bairamagdi

HR Manager, Tangoe

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"On behalf of the organising committee, I would like to place on record our deep sense of appreciation to you for catering to all our requirements accurately and with good quality."

Nilanjon Gupta

Organising Committee, API Hackathon

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"Getting immediate response on every point and every time. Very helpful and supportive organisation."

Tejas B

Assistant Facilities Manager

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"On behalf of Pikmykid to extend my heartfelt appreciation for the outstanding services provided in the previous years, and above all during the current peak season. The team's expertise, swift communication, and commitment to quality shone throughout the entire process. Their attentiveness to our specific requirements and willingness to go the extra mile truly set them apart."

Sandra Salgado

Director, Customer Support

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"I appreciate the way you were handling operational requirements and the way you handled the team you provided for the past 2 years. I would also like to mention that you were always willing to help at any given time, may it be off-duty hours as well."

Jinesh R

Admin Manager

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Contact Information

Have questions or ideas? Our team is ready to assist you.
📞  +44 7387 905134📩  contact@floemservices.com
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